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A new marathon began when the sun came up in Boston Tuesday morning.
Marathon: An event or activity that requires prolonged effort.
And so we begin. Running now with our own two weary legs but all of us are side by side. As a city, as a country and as a global community. A people. Fueled by our individual will and the collective sideline encouragement composed of those who love us: our family, friends, community and world.
Violence is the scream of ideas without merit. It fails the moment it is conceived. We in Boston, in the United States, experienced Monday what is too common in other countries. But, as it is in other places, there is more good than bad in the world. The bad can be loud as hell but the good is plentiful with the endurance of a million marathon runners.
One year from now we will be having another race. There will be a classic Red Sox game. We will remember the lost who will become stones in the architecture of our hearts. We will tend the raw wounds. We will honor heroes. We will run and we will finish and we will fall into each other’s arms.
We are in a new marthon. With a city and people that have the legs for infinite miles.
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Introducing Vsnap’s New VP of Community & Customer Experience
By Dave McLaughlin, CEO & Co-Founder of Vsnap
I am very pleased to share with the Vsnap community that Trish Fontanilla is stepping into a new role as Vice President of Community & Customer Experience.
I can practically hear the cheers already!
As Vsnap’s first ever Vice President, Trish now has an expanded level of input and authority in every single customer-facing activity at our company, from customer engagement and support to product development and strategy. Creating this new role is a recognition of Trish’s incredible work and her great contributions to Vsnap’s success so far, and it is also an expression of the company’s commitment to keeping the customer at the center of everything we do, especially as we prepare to introduce premium features and paid accounts a little later this quarter. Because, whether you know it or not, Trish is first and foremost a fierce advocate for you.
I hired Trish as our Community Manager in the summer of 2011 when Jim Joyce and I founded the company. She is an incredible force for good. She lives the five simple beliefs that Vsnap is built on, and she personifies the character and commitment that defines our whole team, and indeed our whole community. Internally, Trish keeps us all honest. She is like true north when it comes to making sure that every decision is contemplated and debated with the average Vsnapper in mind. Externally, she is a powerful champion of the Vsnap vision for how businesses can bring warmth to the web.
The fact that we created a Community Manager role before we even had a product should tell you something about the value we place on understanding our users’ needs, capturing your feedback, and supporting your success as you experiment with vsnapping. I hope you will welcome the fact that we are doubling down on all of that.
Because Vsnap is about you. Our mission is simply to meet your need for an easy tool that you can use to make your customers feel special. Feel valued.
We are fortunate to have Trish on our team, and so is everybody who uses Vsnap. In that spirit, I want to give you a little nudge to vsnap her today and give her a pat on the back. You can do that via Twitter to @Vsnap or @Trishofthetrade. Or, if your message feels a little more private, you can reach her at trish@vsnap.com. Thanks!
(Picture originally from http://www.the-red-kitchen.com)
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My new CD arrived today!! Kinda can’t believe it’s finally out… Excited and relieved! Please “like” my page and stay tuned for more news and goodies. www.facebook.com/artovaunmusic
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